Return & Refund Policy

  • Returns: We accept returns within 30 days of purchase, provided the items are unused and in their original packaging. To initiate a return, contact us at admin@ocnetshop.com with your order number and reason for return.
  • Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment.
  • Exchanges: If you wish to exchange an item, please contact us at admin@ocnetshop.com for assistance.
  • Non-Refundable Items: Items marked as final sale or those that are damaged or used may not be eligible for a refund.
  • Shipping Costs: Shipping costs for returns or exchanges are the responsibility of the customer unless the item is defective or incorrect.